an abstract photo of a curved building with a blue sky in the background

Shipping & Delivery Policy

Understand how GroRev SalesNair delivers digital products, activates platform access and coordinates service delivery.

Shipping & Delivery Policy

Effective Date: 28 October 2026

Last Updated: 28 October 2026

GroRev SalesNair is a brand operated by GroRev SalesNair LLP, with its registered office at B6-701, Block B, KLJ Greens, Sector 77, Faridabad, Haryana - 121004.

1. Digital Delivery

We provide digital products, SaaS solutions, consulting, advisory, training, implementation and sales execution services.

We do not sell or ship physical products. Products, platform access and service deliverables are provided through digital channels, unless a different service delivery arrangement is expressly agreed in writing.

2. Delivery Methods

Depending on the purchase or engagement, delivery may take place through:

Email and account activation links.
Secure online portals and SaaS platforms.
Download links and digital learning platforms.
Shared cloud documents and workspaces.
Online dashboards and reports.
Video conferences, remote training and onboarding sessions.

The applicable delivery method will be described in the product information, order confirmation or engagement agreement.

3. Delivery and Activation Timelines

The expected delivery timeframe, activation period or service commencement date will be communicated before purchase through the relevant product page, checkout, proposal, order form or agreement.

Any payment verification, onboarding information or other prerequisites affecting delivery will also be identified.

Different offerings may have different delivery schedules. Payment alone does not mean that all services or deliverables will be available immediately.

4. Digital Products and Learning Resources

Digital downloads, templates, playbooks, recordings and courses are delivered through download links, email or the relevant platform.

Access will be provided within the timeframe communicated for the purchase, following payment confirmation and completion of any disclosed prerequisites.

Any access expiry date, download restriction or technical requirement will be stated in the applicable purchase information.

If a file is missing, corrupted or inaccessible, please contact us so we can investigate and provide an appropriate resolution.

5. SaaS Platform Access

For SaaS products, including GroSales Intelligence where available, we provide an account invitation, activation link or access instructions using the email address supplied during registration.

The expected activation timeline and any setup requirements will be communicated before purchase.

Guided onboarding, configuration or training sessions, where included, will be scheduled separately. Platform activation and completion of onboarding may occur at different times, as described in the applicable plan or agreement.

6. Consulting and Service Engagements

For consulting, advisory, implementation, training and sales execution engagements, the applicable proposal or agreement will define:

The agreed scope and deliverables.
Service commencement dates and milestones.
Client inputs, approvals and access requirements.
Delivery methods and review arrangements.

Changes to scope, dependencies or schedules will be handled through the agreed change process.

Providing a draft for review does not automatically constitute completion or acceptance of the entire engagement. Any acceptance process is governed by the applicable agreement.

7. Customer Responsibilities

To support timely delivery, please:

Provide accurate contact and registration information.
Check your inbox and spam folder for delivery messages.
Supply agreed onboarding information, approvals and system access.
Meet technical requirements disclosed before purchase.
Notify us promptly of missing files, access problems or incorrect contact details.

If a required client input is delayed, we will explain the expected effect on the delivery schedule and coordinate an appropriate revision.

8. Delivery Delays and Interruptions

Delivery may be affected by payment verification, missing information, technical disruptions, scheduling dependencies or events beyond reasonable control.

If we become aware of a material delay, we will notify you as soon as reasonably practicable, explain its expected impact and provide an updated delivery estimate.

We will take reasonable steps to resolve the issue or arrange an appropriate alternative. A delay notification does not automatically remove an agreed delivery commitment or any applicable customer remedy.

9. Missing Delivery or Access Problems

If you have not received access or a deliverable within the communicated timeframe:

Check your inbox, spam folder and relevant platform notifications.
Confirm that the email address supplied is correct.
Contact sales@salesnair.com with your purchase email address, invoice or order reference, and a description of the issue.

Do not include passwords, card security codes or online banking credentials.

We will investigate and, where appropriate, resend instructions, restore access, replace files or arrange another suitable resolution.

10. Delivery Charges

Our products and services are delivered online as standard, with no physical shipping charges. If you request and we agree to supply a USB drive, printed report or other physical materials, applicable preparation and shipping charges will be communicated for your approval before dispatch.

Product prices and service fees may include separately disclosed setup, onboarding, implementation or other charges. Applicable fees and taxes will be communicated before purchase.

11. Non-Delivery, Cancellations and Refunds

If we cannot provide a purchased product or service, or an access or delivery issue remains unresolved, available remedies will be determined under the applicable agreement, our Returns & Refunds Policy — https://www.salesnair.com/refund-policy and applicable law.

Nothing in this policy excludes or limits rights or remedies that cannot lawfully be excluded.

12. Applicable Agreements

A signed service agreement, accepted order form or product-specific terms may contain additional delivery commitments.

Where those provisions conflict with this policy, the applicable agreement will prevail for that purchase or engagement, subject to mandatory legal requirements.

13. Changes to This Policy

We may update this policy and publish the revised effective date.

Updates will not retrospectively remove delivery rights attached to an existing purchase or override an applicable signed agreement.

14. Contact Information

For delivery, onboarding or access support:

Legal Entity: GroRev SalesNair LLC
Brand: GroRev SalesNair
Registered Address: B6-701, Block B, KLJ Greens, Sector 77, Faridabad, Haryana - 121004
LLPIN: ACI-7240
Email: sales@salesnair.com
Website: www.salesnair.com