Terms of Use
Effective Date: 27 October 2026
Last Updated: 27 October 2026
Welcome to GroRev SalesNair.
GroRev SalesNair is a brand operated by GroRev SalesNair LLP, an entity registered in India, with its registered office at B6-701, Block B, KLJ Greens, Sector 77, Faridabad, Haryana - 121004 and LLPIN ACI-7240.
In these Terms of Use, “GroRev SalesNair,” “we,” “us” and “our” refer to this legal entity. “You” and “your” refer to the individual or organisation accessing or using our website, resources, products, platforms or services.
Please read these terms carefully. If you do not agree to them, you must not use the relevant website, product, platform or service.
1. Acceptance and Authority
These terms govern your use of our website and, where incorporated into your purchase or engagement, our products, platforms and services.
By accepting these terms, creating an account or placing an order that incorporates them, you agree to be bound by them.
You must be at least 18 years old and legally capable of entering into a binding agreement to purchase our products or services.
If you act on behalf of an organisation, you confirm that you have authority to bind that organisation.
2. Scope of Our Offerings
Our offerings may include:
GTM strategy, advisory and Fractional CRO services.
Inside sales setup, sales outsourcing and revenue execution.
SDR services, sales enablement and coaching.
Sales technology and CRM implementation.
Revenue operations and workflow development.
SaaS platforms, including GroSales Intelligence where available.
AI-assisted lead scoring, prioritisation and operational insights.
Courses, workshops and training programmes.
eBooks, templates, scripts, playbooks and other digital resources.
Availability, features, deliverables, eligibility and pricing depend on the specific offering and applicable agreement.
Information on our website describes our offerings generally and does not, by itself, establish a commitment to a particular deliverable, timeline or result.
3. Engagement Agreements and Order of Precedence
Paid services may be governed by a separate service agreement, statement of work, proposal, order form or subscription agreement accepted by both parties.
That agreement will define the applicable scope, deliverables, fees, responsibilities, duration and termination conditions.
If these terms conflict with an applicable signed or expressly accepted engagement agreement, the engagement agreement will prevail for that engagement. A data processing agreement will prevail in relation to the data processing matters it specifically addresses.
Changes to an agreed scope must be approved through the change process specified in the engagement agreement.
4. Professional Services and Client Cooperation
We will provide professional services with reasonable care and skill and in accordance with the applicable engagement agreement.
Delivery may depend on your timely provision of information, system access, approvals, personnel availability and other agreed inputs. Delays or changes in these dependencies may affect delivery schedules and fees, subject to the applicable agreement.
You remain responsible for your products, pricing, commercial policies and decisions reserved for your organisation.
Unless expressly authorised in writing, GroRev SalesNair cannot enter into contracts, make binding commitments or approve commercial concessions on your behalf.
5. Business Outcomes and Performance Expectations
We do not guarantee a particular level of revenue, sales closures, conversion, pipeline growth, profitability or return on investment unless expressly committed to in the applicable written agreement.
Business outcomes depend on factors including market conditions, product competitiveness, pricing, buyer behaviour, data quality, execution and client participation.
Targets, projections, examples and case studies are illustrative and do not guarantee similar results.
These limitations do not remove our obligation to perform agreed services or deliver expressly committed contractual deliverables.
6. Accounts and Authorised Access
You must provide accurate account information and keep it reasonably up to date.
You are responsible for safeguarding your credentials, managing your authorised users and notifying us promptly if you suspect unauthorised access.
Access must remain within your purchased plan, licence or agreed team allocation. Credentials must not be shared outside the authorised user arrangements.
We may take proportionate action to protect accounts, users and systems where we reasonably identify a security risk or unauthorised use.
7. SaaS Access and Platform Availability
Subject to payment and compliance with the applicable terms, we grant you a limited, non-exclusive and non-transferable right to access and use the subscribed platform for your internal business purposes during the subscription term.
You do not acquire ownership of the platform, source code, underlying models or proprietary technology.
Features, usage limits, support and availability commitments are those stated in the applicable plan or agreement.
We may update platforms to improve functionality, maintain security or meet legal requirements. Temporary interruptions may occur because of maintenance, technical issues or events outside our reasonable control.
Where reasonably practicable, we will provide advance notice of planned changes that materially reduce paid functionality. Any discontinuation of a paid service will be handled under the applicable agreement and law.
8. Intellectual Property and Client Deliverables
We, or our licensors, retain ownership of our pre-existing and independently developed intellectual property, including software, frameworks, methodologies, training materials, templates, designs, branding and platform components.
You retain ownership of the data, content, trademarks and other materials you provide.
Ownership and permitted use of bespoke deliverables created for a client will be specified in the applicable engagement agreement. No transfer of intellectual property ownership is implied merely by access, delivery or payment.
Third-party materials remain subject to their respective owners’ rights and licence conditions.
You must not remove proprietary notices, redistribute restricted materials, resell access or reproduce protected content except as permitted by the applicable licence or law.
9. Use of Digital Products and Training Materials
Unless the applicable product licence states otherwise, purchased digital materials may be used for your personal learning or authorised internal business purposes.
Editable templates, scripts and worksheets may be adapted for their intended internal use.
You must not:
Resell, sublicense or publicly distribute the materials.
Upload them to public repositories or file-sharing platforms.
Share them beyond the authorised users or purchased licence.
Use them to deliver external commercial training without written permission.
Reproduce substantial protected elements to create a competing product or service.
Any stated restrictions are subject to rights that cannot lawfully be restricted.
10. Customer Data and Confidentiality
You retain ownership of the business data and materials you submit to us.
You grant us the limited rights necessary to process those materials to provide, secure, support and administer the agreed services, including through service providers engaged for those purposes.
You must have the necessary rights and lawful basis to provide data and instruct us to process it.
Each party must protect the other party’s confidential information using reasonable care and use it only for the relevant engagement. Disclosure is permitted to personnel and service providers who need access and are subject to appropriate confidentiality obligations, or where disclosure is legally required.
These confidentiality obligations do not apply to information that is lawfully public, independently developed, already lawfully known or lawfully received without restriction.
Personal data handling is described in our Privacy Policy — https://www.salesnair.com/privacy-policy and, where applicable, a separate data processing agreement. Relevant documentation will describe the use of AI providers, subprocessors and any model-training purposes; acceptance of these terms does not itself authorise unrelated model training using your confidential information.
Data export, retention and deletion following termination are governed by the applicable agreement, Privacy Policy and legal requirements.
11. Acceptable Use and Outreach Compliance
You must not use our website, platforms or services to:
Violate applicable laws or third-party rights.
Conduct fraudulent, deceptive, harassing or abusive activities.
Upload malicious code or attempt unauthorised access.
Bypass security controls, usage limits or access restrictions.
Disrupt systems or compromise other users’ data.
Submit data you are not authorised to use.
Send unlawful communications or disregard applicable consent and opt-out requirements.
Where services include outreach, each party is responsible for complying with the legal requirements applicable to the activities it controls.
You must provide accurate product information, lawful instructions and appropriate access to consent, preference and suppression records where relevant. We may decline or pause instructions we reasonably believe are unlawful.
12. AI-Assisted Features and Outputs
Some offerings use AI to support lead scoring, prioritisation, categorisation, reporting, messaging or other operational tasks.
AI outputs may be inaccurate, incomplete, biased or outdated. You should review them before relying on them or using them in external communications.
Scores and recommendations are decision-support tools and do not establish a prospect’s purchasing intent or guarantee an outcome.
Do not submit sensitive or restricted information to AI features unless the applicable service documentation and contractual arrangements permit that use.
13. Fees, Subscriptions and Payment
Fees, billing frequency, currency, payment deadlines and applicable taxes will be stated in the relevant order, checkout or engagement agreement.
Our sales outsourcing engagements generally operate on a fixed retainer plus a sales closure success fee, where applicable. The signed agreement will define attribution, calculation, payment triggers and related conditions.
For recurring subscriptions, the renewal frequency, amount or pricing basis, and cancellation procedure will be disclosed before purchase. You authorise recurring charges in accordance with those disclosed terms and applicable payment requirements.
Cancellation stops future renewals in accordance with the applicable plan. Access normally continues until the end of the paid term unless the plan, agreement or applicable law provides otherwise.
We may suspend access for overdue payments after reasonable notice, subject to the applicable agreement.
Price changes will apply prospectively following the notice required by the relevant agreement or law. Website pricing changes do not automatically amend an existing signed engagement.
14. Refunds and Cancellations
Refund eligibility and cancellation procedures are set out in our Refund and Cancellation Policy — https://www.salesnair.com/refund-policy and the applicable purchase or engagement agreement.
Different conditions may apply to subscriptions, digital downloads, training and professional services.
Certain purchases may be non-refundable after access, delivery or commencement, where disclosed before purchase and permitted by law.
Nothing in these terms removes a refund, remedy or other right that cannot lawfully be excluded.
15. Third-Party Tools and Services
Our offerings may connect with third-party CRMs, data providers, AI systems, payment gateways and other software.
Tools independently purchased or selected by you are governed by the relevant provider’s terms. You are responsible for maintaining the licences and permissions required for those tools.
Where we engage providers to deliver our services, our responsibilities remain subject to the applicable agreement and law.
We do not guarantee uninterrupted availability of external systems. Material changes affecting delivery will be addressed under the applicable agreement.
16. Warranties and Disclaimers
Except for express commitments in the applicable agreement, website content, general resources and software are provided on an “as-is” and “as-available” basis to the extent permitted by law.
We do not warrant that all content will be error-free, every platform will operate without interruption or every issue can be corrected.
These disclaimers do not override our express service obligations or warranties and rights that cannot lawfully be excluded.
17. Limitation of Liability
To the extent permitted by law, neither party will be liable to the other for indirect or consequential losses, including indirect loss of profits, revenue, business opportunity or anticipated savings.
Subject to the exceptions below, each party’s aggregate liability arising out of or relating to the affected product or service will not exceed the fees paid or payable for that product or service during the 12 months preceding the event giving rise to the claim.
This limitation does not exclude or limit liability for fraud, wilful misconduct or any liability that cannot lawfully be limited or excluded. It does not excuse payment of fees properly due.
A separately agreed liability provision in an applicable engagement agreement will prevail.
18. Suspension, Termination and Exit
You may cancel a subscription or terminate an engagement in accordance with the applicable plan or agreement.
We may suspend or terminate access for material breach, non-payment, unlawful activity, serious misuse or a significant security threat.
Where a breach can reasonably be remedied, we will ordinarily provide notice and a reasonable opportunity to resolve it. Immediate action may be taken where necessary to prevent harm, meet legal obligations or address serious misconduct.
On termination:
Your right to access the affected service ends as provided in the applicable agreement.
Fees properly accrued remain payable.
Refunds, if any, are determined under the applicable agreement, policy and law.
Data export, handover and deletion follow the applicable contractual arrangements.
Provisions concerning accrued payments, intellectual property, confidentiality, liability and dispute resolution survive where necessary to give them effect.
19. Events Beyond Reasonable Control
Neither party will be responsible for a failure or delay caused by events beyond its reasonable control, provided it takes reasonable steps to reduce the impact and notifies the other party where practicable.
This provision does not excuse payment obligations already accrued. Extended disruption will be addressed under the applicable engagement agreement and law.
20. Changes to These Terms
We may update these terms to reflect changes in our offerings, operations or legal requirements.
The revised version will display its effective date. Where a change materially affects an existing account or paid service, we will provide reasonable advance notice and obtain any acceptance required by law or the applicable agreement.
Updates will not retrospectively change accrued rights or automatically override an existing signed agreement.
21. Governing Law and Disputes
These terms are governed by the laws of India.
Please first contact us with details of a dispute so that both parties can attempt a good-faith resolution.
Subject to applicable law and any dispute procedure agreed in writing, disputes will be subject to the exclusive jurisdiction of the competent courts at Faridabad, Haryana.
Nothing in this clause restricts access to a statutory forum or remedy where that right cannot lawfully be excluded.
22. General Provisions
If a provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
A failure or delay in enforcing a right does not waive that right.
Neither party may assign its contractual rights or obligations except as permitted by the applicable agreement or law, or with the other party’s written consent, which must not be unreasonably withheld.
Formal notices must be sent using the contact details and notice procedure in the applicable agreement. For matters governed only by these terms, notices to us may be sent to the email address below.
23. Contact and Grievance Information
For questions, support requests, legal notices or complaints:
Legal Entity: GroRev SalesNair LLC
Brand: GroRev SalesNair
Registered Address: B6-701, Block B, KLJ Greens, Sector 77, Faridabad, Haryana - 121004
LLPIN: ACI-7240
Email: sales@salesnair.com
Website: www.salesnair.com
Grievance Contact: Shyam Nair, Founder & CEO
Grievance Email: shyam.nair@salesnair.com
Complaints will be handled within the timelines required by applicable law.
Your Sales Growth Partner
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sales@salesnair.com
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GroRev SalesNair
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GSTIN: 06ABBFG6113A1Z5
LLP Identification Number: ACI-7240
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GroRev SalesNair LLP (Registered Office)
B6-701, KLJ Greens,
Sector -77, Faridabad
Haryana -121004
GroRev SalesNair LLP (Operations Hub)
IDEASHACKS, Metro Pillar Number 564, 14/3, Mathura Rd, Sector 31, Faridabad, Haryana 121003